General
- What is a bespoke deal?
- What are Deals and Discounts?
- How are deals selected?
- Can I suggest a new brand or deal?
- Do I get free stuff as a member?
- How do I buy a voucher?
- What amount should I purchase a voucher for?
- How long is a voucher valid for?
- When will I receive my voucher after paying for it?
- How do I use vouchers?
- Can I use multiple vouchers for one purchase?
- Can I use my voucher/s on the retailer's website or in their store?
- Can I give my voucher to someone else to use?
- Can I use my voucher in combination with another payment method?
- My payment card has not been accepted. What should I do?
- I didn't receive my voucher. What should I do?
- I have purchased a voucher by mistake. What should I do?
- Can the vouchers be refunded?
- What is an e-gift card, or gift card?
- How do I give feedback on deals and discounts?
- I can't find a specific deal on the Collective Benefits platform. What should I do?