In the case of an accident, you need to follow a few simple steps:
- Safety first! If anyone has been injured, first get in touch with the emergency services
- At the scene, avoid saying the accident was your fault, as this may affect the claims process
- Get the name, address, phone number and license plate of the other person, and any witnesses
- If possible, take pictures of the damage
- Afterwards, log into your Collective account, go to the Claims section and make a claim