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Collective Help Centre
Rewards
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Articles in this section

How can I earn cashback on my Rewards Card?
Will you ever change the Rewards Card?
How do I freeze my card?
What should I do if I suspect unauthorised use of my Rewards Card?
What is my card password?
How secure are Apple and Google Pay?
What happens if I return something I bought and got cashback on?
Is there a cap on how much cashback I can earn?
When will cashback be paid onto my card?
Where is my cashback sent?

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How do I freeze my card?

Go to the Manage Card page in the app and press the freeze button.

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